Shipping policy

SHIPPING POLICY

Last Updated: October 29, 2026

At Minukokids, we are committed to providing a smooth, reliable, and convenient shopping experience. Below you'll find important information about our shipping process, delivery times, and order tracking.

1. SHIPPING DESTINATIONS

We currently ship to eligible addresses within the United States.

Shipping availability may vary depending on the destination and the services offered by our logistics partners.

2. SHIPPING COSTS

We offer FREE standard shipping on all eligible orders within the United States.

There is no minimum purchase requirement to qualify for free standard shipping.

Any additional shipping charges, if applicable, will be clearly displayed at checkout before payment.

3. ORDER PROCESSING AND DELIVERY TIMES

Orders are generally processed within 1–2 business days, excluding weekends and public holidays.

Estimated shipping times depend on the destination and shipping carrier.

Orders placed on weekends or public holidays will generally begin processing on the next business day.

Please note that orders may be shipped from international fulfillment facilities.

Delivery estimates are not guaranteed arrival dates. If we cannot ship your order within the promised timeframe, we will notify you and provide the options required by applicable law.

4. ORDER TRACKING

Once your order has been shipped, you will receive a confirmation email containing your tracking number, when available.

You can use this information to monitor your shipment's progress.

Please allow some time for tracking updates to become visible after dispatch.

5. DELIVERY INFORMATION

Orders will be delivered to the shipping address provided during checkout.

Customers are responsible for providing accurate and complete delivery information.

If delivery cannot be completed due to an incorrect or incomplete address, repeated unsuccessful delivery attempts, or refusal of delivery, additional shipping charges may apply where permitted by law.

Please double-check your shipping details before confirming your purchase.

6. INTERNATIONAL FULFILLMENT

Some Minukokids products may be shipped directly from our international suppliers and fulfillment partners.

We work with logistics providers to arrange delivery to customers in the United States.

Any applicable import charges or additional fees payable by the customer will be disclosed where required before purchase.

7. SHIPPING DELAYS AND ISSUES

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • Carrier disruptions or logistical issues.

  • Customs inspections or processing.

  • Severe weather conditions.

  • Public holidays or periods of high shipping demand.

  • Other circumstances beyond our reasonable control.

If your order is delayed or you experience a delivery issue, please contact us at:

minukokids@gmail.com

Our customer support team aims to respond within 2 business days.

We will work with you to investigate the issue and provide an appropriate resolution.

8. HOLIDAY SHIPPING

During peak shopping periods, including Black Friday, Cyber Monday, and Christmas, shipping carriers may experience increased demand.

We recommend placing orders early to allow sufficient time for processing and delivery.

Any holiday delivery deadlines will be communicated on our website when available.

9. LOST OR DAMAGED PACKAGES

If your package appears to be lost or arrives damaged, please contact us at minukokids@gmail.com.

Include your order number and a description of the issue. Photos may be requested for damaged items.

We will investigate the situation with our shipping partners and provide an appropriate resolution, including a replacement or refund when applicable.

10. CONTACT INFORMATION

For shipping inquiries, order tracking assistance, or delivery concerns, please contact:

Store: Minukokids

Email: minukokids@gmail.com

We are committed to making your shopping experience as convenient and reliable as possible.